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Thomalex Support
Knowledge base
Knowledge base
Frequently Asked Questions
Common Platform Errors
2
No flights found
No policy specified. Kindly contact your site administrator.
Sabre
1
CODE - UC SEG STATUS NOT ALLOWED
TravelPort
0
NDC
1
AIRLINK - UNABLE TO CREATE PAYMENT SOLUTION - REFER TO DISPATCH REPORT: INVALID FORM OF PAYMENT
Payment Gateway
0
Support Platform
3
How to signup to my Thomalex support platform
How to access additional documentation
How to open a Support Ticket
Booking Engine
Flights Module
6
How to setup Air Module
Flexible Date Search
Request for Assistance
Multi-Destination
Regular Air Search
See all 6 articles
Agency Administration
Features
16
Webhooks
Agency Prepaid Budget
User registration
Proposals
Country Travel Restrictions
See all 16 articles
Corporation Administration
Travel Policies
4
Air Travel Policies
Car Travel Policies
Hotel Travel Policies
Train Travel Policies
Arranger Flow
1
Arranger/Coordinator Flow
Release Notes
Release Notes
14
Thomalex Travel v1.43 (2021/03/08)
Thomalex Travel v1.44 (2021/04/20)
Thomalex Travel v1.72 (2023-02-02)
Thomalex Travel v1.73 (2023-03-02)
Thomalex Travel v1.74 (2023-03-20)
See all 14 articles
Platform Connectivity's
SAML SSO
4
SAML SSO
SAML SSO - OKTA
SAML SSO - Azure AD
SAML SSO Organization
Chatbot
Chatbot
0
