TABLE OF CONTENTS


Introduction


Justification reasons are being used by the members of travel groups who need to provide a reason for booking an "out-of-policy" booking. 


In order to create a justification code/reason, please follow this path: 


Corporate Site → Edit Travel Group → Create Justification Code


After you have selected the "Create Justification Code" tab, the option to create a justification code will appear in the top-left corner:


Image no.1 Create Justification Code Option Location



Clicking on the "Create Justification Code" option will provide you with a new window where you will need to specify the code and the name of the justification:

Image no.2 Create Justification Code/Name Panel


Both the justification code and justification name are free-flow text.


Note that the Justification name is mandatory, but the Justification code is not.


Additionally, please note that if "Justification by Product Type" is enabled in the Website Settings of your Corporate website; the new option will appear:

Image no.3 Create Justification Code/Name Panel With the Product Type



The exact look of the option within Website settings can be seen below:

Image no.4 Enable Justification by Product Type in Website Settings



If justification by product type is enabled, members of the travel group who are booking "out-of-policy" bookings would be able to use justifications that are related to a specific product. 


As seen in the image above, you will be able to specify if the justification is related to products such as Air, Car, Hotel, or Train; or you will be able to specify it to have an overall rule where you will select the "AllProducts" option.


While completing the booking In the shopping cart, the traveler will see only the Justification name, and the Justification code will be created as a remark, but only if it is created as a variable in the Command Builder - Justification code variable.


Note that the default sort is by justification codes, if one is created, if not, then it will be sorted by justification name.


Below you will find more on how this can be established.


Justification Reasons/Codes as Remarks 


If you want to have a Justification code or Justification name or possibly both in the remark; you need to create the rule in the command builder.


Command Builder can be accessed from the Dashboard and its exact location can be seen in the image below:

Image no.5 Command Builder Justification Codes Being Entered as Variables



Entering "Command Name" is mandatory, along with the variable that needs to be specified. Typing "Justification" in the "Insert Variable" field will provide you with the following options that can be added as a remark:

Image no.6 Display of All Justification Options as Variables


Clicking on the appropriate choice, and selecting the "Add" option below the drop-down menu of "Insert Variable" will generate an Amadeus code in a format that can be sent to Amadeus GDS. 


Location of the Add button: 

Image no.7 Location of the "Add" Button.


If you are a user of any GDS system such as Sabre or Travelport, you are able to manually enter the code in the field below  "Insert Variable" and click on the "Add" button to achieve just the same. 


Following the specification of the variable, you will also need to provide additional requirements such as the condition at which the command will be sent, whether the command will be sent online or offline, or if any specific condition needs to be created before the remark is inserted. All these options will be displayed in the preview below:


Image no.8 Various Conditions of Command Builder


After you have selected the "Save" button and saved your configuration, the newly created command builder will be presented in a new window:

Image no.9 Newly Created Justification Remark Display



Note that now that the justification codes are created, travel group members can log in and book "Out of policy" bookings.


Additionally, note that while completing the booking on the shopping cart, a traveler can pick justification by name.


The justification code will be created as a remark if previously created in the command builder.


Lastly, we are not sending additional justification text in the remark although it will be sent through e-mail.