Introduction
When you sign a contract with Thomalex, the Thomalex Support Manager will send you all of the necessary Credentials and the URL to your Website.
The URL which will be sent to you will look similar to this:
https://websitefortest.resvoyage.com/Account/LogOn or http://websitefortest.thomalex.travel/Account/LogOn?
These URL's are the ones that Support uses for testing purposes, the only difference between them and your own URL will be the name of your agency in the URL.
https://youragencyname/Account/LogOn or http://youragencyname/Account/LogOn?
For presentation purposes, every example will be used from Thomalex' Testing Websites.
TABLE OF CONTENTS
Landing Page
Accessing the URL will redirect us to the Landing page of your Website:
The Background Logo and the Logo right above the Log in can be changed in Website Settings under the Logo Section:
Site Selection
Upon logging in, you will be able to see all of the Websites currently set under your Account. The Websites will be shown with their Hierarchy and the following sections:
| Option Name | Description |
| Organization Name | The name of your Organization |
| Customer Name | Here, we will see the name of the specific Customer for a particular Organization |
| Customer Type | The type of the Organization, this can either be B2B or B2C |
| Parent Site | Here, we will see the name of the specific Parent site under the Organization and Customer |
| Affiliate Site | Here, we will see the name of the specific Affiliate site under the Organization and Customer |
| PCC / Office ID | We will be able to see the Office ID of the specific Website under this section |
| Active | Checks whether the Website is active or inactive, True will be set if the Website is active and False will be set if the Website is inactive |
| Created Date | Precise date when the Website was first created |
Additionally, we will also be able to see the following on the top-right of the screen:
| Option Name | Description |
| Logged in as (Name) | Here we will be able to see the name of the Account logged in at the moment |
| Language | We can change the Language of the Page at any time to English, French, Spanish or Russian |
| Log Off | If we want to change the Account we are logged into, we can log off and input different credentials to log into the other Account |
If certain User Rights were added, the option to Create/Edit Customer will be shown, this will allow us to create additional Customers for the certain Organization.
Now, we can select a Parent/Affiliate Website if we have previously created one, or access the Customer to create a new Website.
More about Creating a Website can be read here:
Admin Site
Once we have accessed the Website, we will be able to see the Admin Site side of the Website and the first tab will be pre-opened. This tab is the Dashboard tab, additional tabs for each function that can be added/modified will be shown next to it.
Each of the Tabs have their own Documentation which provides additional in-depth information for their purpose, we will now list all of the Tabs and their brief Descriptions and Documentation if needed:
| Option Name | Description |
| Dashboard | On the Dashboard, we will be able to see all of the Statistics regarding the previously made Bookings and their respective information and amount. |
| Booking | Booking Tab is a place where you can see all of your reservations based on specific criteria and the options that you will have under it |
| Markups | Markups can be created to add additional Service Fees, Discounts and/or Markups themselves to any type of Travel. There are 3 different types of Markups available: Air Markups, Car Markups, Hotel Markups |
| Websites | Here, we will be able to create New Parent/Affiliate Websites to our Customer/Organization. The Type of the Customer will determine whether these will be B2B or B2C Websites. To create a Website, please visit the following: B2B Website, B2C Website |
| Users | We can use the Users tab in order to create specific Administrator Accounts in the Thomalex System. More about Users can be read in the Administrator Accounts - Users Tab |
| Agent List | If we want to have Agents added to our Website, this is where we can Create/Modify or Delete them. More information can be found in the Agent List |
| PNR Elements | / |
| Custom Field Builder | If there is a need for Custom Fields being shown to our Customers/Employees, we can use this Tab to create them. More about Custom Fields can be found in the Custom Field Builder |
| Command Builder | The command builder is a functionality that can be used in order to add different types of remarks or commands in the PNR. Travel agencies are able to set rules when the command will be auto-generated in the PNR. More can be read in the Command Builder |
| Employee Profile Management | This option is used to limit or expand what can be seen and/or is mandatory. More can be read in the Employee Profile Management |
| Charter Flights | A charter flight is a flight that is not part of an airline’s published schedule. Instead, charter flights are typically operated for specific unscheduled itineraries. This functionality allows you to add charter flights. More can be read in the Charter Flights |
| On Request Cars | This documentation will guide you through all of the steps needed to set up the On Request Cars. This option's functionality is to add Cars that are not in the GDS and due to it being added in the Website Settings, it will be applied to every Travel Group on the Website. More can be read in the On Request Cars |
| On Request Hotels | On Request Hotels feature allows website admins to upload the hotels outside of the GDS directly into the system. These hotels will be set on the website level, so every travel group will have access. This feature can be used for corporate and leisure. More can be read in the On Request Hotels |
| Wizard/Widget | A widget is a predefined and customized search form that once embedded within your website, it will allow you to have a booking engine available on the page where is embedded. More can be read in the Wizard Tab and Widget Customization |
On the Top-left side of the Screen we will be able to see the following Tabs depending on the Type of our Website:
B2B Website:
| Option Name | Description |
| Admin Site | The Admin site is the first thing we see upon choosing the Parent/Affiliate Website, this is where all of the modification to the Website can be found. All of the previously explained Tabs can be found on the Admin Site. |
| Corporate Site | The Corporate Side of the Website, here we will be able to modify everything regarding the Corporation. The options here vary from Approval Flows to modifications to every Travel Option and Payments. |
| Site Selection | If we want to go back to the Site Selection and access other Websites in our Customer/Organization, we can do that by clicking on this option. |
Corporate Site
Upon accessing the Corporate Site, we will see that we have been redirected to a new Window:
Depending on the Credentials we are using when Logging in, we will either be redirected to the Admin Site (if initially logging in as Admin) or to the Corporate Site (if initially logging in as an Employee).
At the top-left of the screen, we can see something similar to the previous tabs to navigate the Website itself:
From here, we can navigate back to the Admin Site or the Site Selection.
On the opposite side of the screen, we can also see the Language Change drop-down Menu and the Name of the Profile we are logged in as.
We can Create a Travel Group and/or select a pre-existing Travel Group to access/clone/edit or delete it.
To learn more about the usage of the Travel Groups, please visit the following Documentation about Travel Groups.
Tabs and Roles
Additionally, we can see multiple tabs being shown to us, these will vary depending on the Role of the User that has been logged in, we will be briefly explain each and every of them and their relevant Documentation will be added in order to learn more about each option and role:
| Option Name | Description |
| Manage Travel Group | This is the option that we see on the default right after accessing the Corporate Site. This option will let us choose which of the Travel Groups we want to modify. The direct modification of Travel Groups is done by the Travel Group Admin |
| Manage Policies | If we want to add any policies for each type of Travel that we want to have, we can do that here. Policies will allow us to choose what we want to be available to our Employees in fine detail. The following Policies can be added/modified to the Travel Groups: Air Travel Policy, Car Travel Policy, Hotel Travel Policy |
| Arrange New Travel / New Booking | To create a Booking, we would access this option and it would redirect us directly to the Booking Engine itself. This option's name will vary depending on which Role we are logged in as. For instance, Coordinators will be able to Arrange New Travel for any of the Employees, while the Travelers will be able to create a New Booking for themselves. |
| View Arranged Travel / My Bookings | To view the Bookings previously created, we can access this option. This option will also vary depending on the Role of the User which is logged in. |
| Manage Trip Approval | Here, we will be able to Approve/Reject any of the Bookings that were sent to us for Approval. |
| Reports | This tab will only be seen to the Report Admins of the Website and it shows us different types of reports with all of the information regarding the Trips and their details. To learn more, please visit the Report Admin Documentation |
| Received Bookings | Here, we will be able to see the List of the Bookings that were Received by the User logged in |
| View All Bookings | Depending on our Role, we will also be able to see all of the Bookings Received combined. |
| Manage All Approvals | This option will allow us to manage all of the Bookings that were sent to Approval and see their status. |
| Profile Management / My Profile | Using the Profile Management, we can edit our Employee's profiles depending on our Role, or we can edit our own profile. When it comes to Editing the Employee's profiles, this is done by the Profile Manager |
Travel Group
After selecting Edit for the Travel Group itself, we will be redirected to the Travel Group and will see all of the tabs to modify it.
Now we will be able to see various options being shown to us, these divide the Travel Group into multiple segments which can be modified individually. For instance, we can modify the Air Travel without changing anything to the Hotel Travel.
The following tabs will be available to us, we will now go through their brief Description and their individual Documentation will be linked in order to learn more about each option available to us:
| Option Name | Description |
| Travel Group Settings | Travel Group Settings present the starting point of display for editing any travel group. It's important to understand that enabling or disabling settings from the travel group settings will be responsible for the way a great number of functionalities are displayed in the results. More about Travel Group Settings can be read in the Travel Group Settings Documentation |
| Travel Coordination Settings | Travel Coordination Settings is part of the Thomalex corporate environment where options to manage bookings by coordinators and options to allow guests to be booked by travel group members are located. More can be read in the Travel Coordination Settings Documentation |
| Create Justification Code | Justification reasons are being used by the members of travel groups who need to provide a reason for booking an "out-of-policy" booking. More can be read in Justification Reason/Code and Justification by Product |
| Create Cost Centers | Cost center budget functionality allows members of travel groups to manage cost center budgets and use them in various ways. The functionality is used on a travel group level. All employees who belong to a particular travel group can use the budget that is set for some particular cost center. More can be read in the Create Cost Centers Documentation |
| Create Trip Reason Codes | Trip reasons are primarily used to highlight the purpose of corporate travel. More can be read in the Trip Reason Codes Documentation |
| Create Regions Code | Region codes are used to highlight, group, and specify the location for the purpose of travel. More about them can be read in the Create Region Codes Documentation |
| Air Travel Settings | This part of the corporation's travel group settings consists primarily of the options for air travel specifications such as availability date ranges, fare search options, allowed cabin classes, as well as the options to enter your negotiated fare codes among other settings. More can be read in Air Travel Settings Documentation |
| Car Travel Settings | This part of the corporation's travel group settings consists primarily of the options for car travel specifications such as availability date ranges, car classes and types, allowed cabin classes, as well as the options to enter your negotiated fare codes among other settings. More can be read in Car Travel Settings Documentation |
| Additional Services | Additional Services will allow us to add any other Service we want our Customers to have access to. These can be ranging from Taxi Service to anything else we may want added. More can be read in Additional Service Documentation |
| Hotel Travel Settings | This part of the corporation's travel group settings consists primarily of the options for hotel travel specifications such as availability date ranges as well as the options to enter your special rate codes among other settings. More can be read in Hotel Travel Settings Documentation |
| Train Travel Settings | This part of the corporation's travel group settings consists primarily of the options for train travel specifications, as well as the options to enter your negotiated fare codes among other settings. More can be read in the Train Travel Settings Documentation |
| Provider Exclusion Settings | Provider Exclusion Settings present the part of each travel group where rules for the exclusion of destinations, vendors, or providers can be set. More can be read in the Provider Exclusion Settings |
| Travel Approval Settings | The options that can be found in this tab range from setting time limits before departure to the number of hours that approval notifications will be set and the ticketing time limit management. More can be read in the Travel Approval Settings Documentation |
| List Employees | A list of employees presents the part of travel group settings where all employee profiles are created and managed. More can be read in the List of Employees Documentation |
| Payment Options | Payment options present a part of a travel group where the models for payment are created, modified, and deleted. payment models. More can be read in the Payment Options Documentation |
B2C Site
Upon accessing the B2C Site, we will see that we have been redirected to a new Window:
We will instantly be able to create a booking as the first Window we are directed to once logging in is our Booking Engine (or rather New Booking tab).
If we want to change some options, we will be able to do that by accessing the Administration tab:
Upon accessing the Administration Tab, we will see the following options shown to us:
These options are identical to the ones we can see on the Corporate Site, except their number is slightly lower.
We will now go through every of those options and briefly explain them while providing the Documentation relevant to the option in case more information is needed.
| Option Name | Description |
| Travel Group Settings | Travel Group Settings present the starting point of display for editing any travel group. It's important to understand that enabling or disabling settings from the travel group settings will be responsible for the way a great number of functionalities are displayed in the results. More about Travel Group Settings can be read in the Travel Group Settings Documentation |
| Air Travel Settings | This part of the corporation's travel group settings consists primarily of the options for air travel specifications such as availability date ranges, fare search options, allowed cabin classes, as well as the options to enter your negotiated fare codes among other settings. More can be read in Air Travel Settings Documentation |
| Car Travel Settings | This part of the corporation's travel group settings consists primarily of the options for car travel specifications such as availability date ranges, car classes and types, allowed cabin classes, as well as the options to enter your negotiated fare codes among other settings. More can be read in Car Travel Settings Documentation |
| Hotel Travel Settings | This part of the corporation's travel group settings consists primarily of the options for hotel travel specifications such as availability date ranges as well as the options to enter your special rate codes among other settings. More can be read in Hotel Travel Settings Documentation |
| Provider Exclusion Settings | Provider Exclusion Settings present the part of each travel group where rules for the exclusion of destinations, vendors, or providers can be set. More can be read in the Provider Exclusion Settings |
| List Travelers | A list of travelers presents the part of settings where all travelers profiles are created and managed. In order for the Travelers to create their own profiles, the option for registration will need to be enabled in the Website Settings. More can be read in the similar List of Employees Documentation |
| Payment Options | Payment options present a part of a travel group where the models for payment are created, modified, and deleted. payment models. More can be read in the Payment Options Documentation |