TABLE OF CONTENTS
Introduction
The purpose of this article is to get you familiar with creating Hotel Markups.
Setup
In order to access Markups builder use the following path:
Admin panel → Markups → Markup Builder
Image 1. Markup builder location
When the markup builder is opened, select Hotel. Unlike the Air markups, for Hotels, you only can create a service fee and promotional discount.
Image 2. Creating Hotel Markups
If you want to access existing Markups use the following path:
Admin panel → Markups → Manage Markup
Image 3. Manage markup location
Now you will be able to see the markup that has already been created. By clicking on the little blue box on the right side you will have three options, to edit markup, to clone (copy) it, and to delete it.
Image 4. Markup Options
Let's now focus on creating new Hotel markup.
Hotel markup details
Here you will set the settings of the Markups. The mandatory fields for creating markup are only under this section and they are marked with red *.
In the table below you can find each setting and description for it:
Settings name | Description |
| Name | You can specify the name of the markup. This is a mandatory field. |
| Display option | If this option is enabled the clients will be able to see the markup amount in the shopping cart. If this option is not enabled then clients will not see the markup amount in the shopping cart, and the markup amount will be added to the base price. |
| Active indicator | By checking this option, your service fee will be active. If it is not checked your service fee will not be active. Basically, it is like the turn-on/off option. |
| Daily Service Fee | If this option is checked, the service fee will be applied per night in the Hotel. |
| Country | You can specify the country to which this service fee will be applied. You can select it from the drop-down list. |
| City | You can be even more specific, so you can specify the city to which the service fee will be applied. In case when you select the country, in the drop-down list of cities you will get only cities from that country. |
| Hotel Chains | You can specify for which Hotel Chains service fee will be applied. |
| Service Fee | In this field, you will specify the amount of your service fee. If the box next to the percentage is checked that means, that the service fee will be calculated as a percentage, and whatever number you entered will be calculated as a percentage of the Base Rate. If the box is not checked the service fee will be calculated as the exact amount. |
| Promotional Discount Code | If you enter a promotional discount code, the markup will behave as a promotional discount. If you leave this field empty the markup will be applied as a service fee. The discount can be calculated as an exact amount or percentage depending on that if the percentage box next to the Service fee is checked or not. |
| Use discount per passenger | If this option is enabled the discount will be applied per guest. For example, if there are two guests in the Hotel the discount will be applied twice. |
| Remark Info Message | Here you can specify custom text, which will appear in the PNR as a remark when the markup is applied. |
| Region | If this option is checked you get a new section where you can add a region for this markup. You can create as many regions as you want and you just need to click on the "Add Region" button and the region will be added. The active region will be the one selected in the "Region name" list. |
| Checkin Range | You can specify a date range for check-in. If the check-in is in the date range that you set the markup will be applied. |
| Booking Range | You can specify a date range in which this service fee will active. |
NOTE: All markups for which rules are met will be applied.
NOTE: The agency is responsible to check the settings of the markup. We highly recommend that you firstly test the markup and set that markup is visible in the shopping cart. After you check that markup works as expected, you can hide it by disable setting Display Option.
How to use it
Let's create one Hotel markup. We will see how it will apply in different scenarios.
EXAMPLE 1
We created one basic test Markup. The markup should apply to all Hotel reservations and it should be displayed in the shopping cart. The markup amount is 100$. The name of the markup is TEST:
Image 5. Basic Test Markup
After we perform a search and select the room and add it to the shopping cart we can see under Price details that MArkup applied:
Image 6. Basic Markup in the Shopping Cart
EXAMPLE 2
If we want to apply markup per night that guest will be in the Hotel, we need to enable Dayli Service Fee:
Image 7. Daily Service Fee Setting
If we want to book a hotel for two nights and add it to the shopping cart, we will notice that markup is applied twice. The markup amount is 100$ and the markup amount in the shopping cart is 200$:
Image 8. Daily Service Fee in the Shopping cart for 2 nights
EXAMPLE 3
If we want to apply markup for a specific Hotel Chain, we need to select Hotel Chain from the drop-down list. We will set that markup should apply only to Hampton Inn's hotels.
Image 9. Hotel Chain Settings
If we add some of the Hampton Inn's Hotels to the shopping cart, we can see that markup is applied:
Image 10. Markup is applied for Hotel Chain based on the Markup Setup
If we want to be sure that markup will not apply to the other Hotel chains, we can add Hotel from some other Hotel chain. If we add to the shopping cart, for example, Hilton Hotel we can see that markup is not applied which is expected behavior based on the markup setup.
Image 11. Markup is not applied for Hotel Chaing based on the Markup Setup