Introduction
The SMS feature gives you the option to use and follow the Approval flow and process you set and specified on a corporate level.
Note: This functionallity is chargeable. If you are interested in, reach to your account manager and sales representative for Thomalex. It is a feature applicable for corporate solution
To learn more about the Approval process in general, look into our documentation so you can better understand the process on which SMS will also rely:
https://support.thomalex.com/a/solutions/articles/60000839296?lang=en&portalId=60000001567
After setting the agreement and everything from the commercial side, our support team will activate the functionality for SMS flow.
Once you set everything from your end regarding the Approval process (as per the documentation above), you can start with the usual booking flow.
The mandatory field that should be set for every approver that will be triggered during the approval process is Business phone (that includes the country code).
Image 1. General Employee Details
The SMS will be sent to the selected and specified approver for the traveler for which the booking was made:
Image 2. SMS for Approval
The Approver will recieve all the relevant details regarding the booking that was created. Information about the reservation, traveler, price and if the booking is in policy or out.
The PNR details will be sent that the approver will use in order to approve or reject the booking.
To approve or reject the booking approver needs to send Y (YES) or N (reject) if the booking should be rejected:
Image 3. Reject Booking
The system will trigger the information regarding the SMS (Y or N) and follow the approval process if there is multi levels (sent to the next level approver SMS, or cancel the booking if there is one level specified).
On the booking tab and platform, the status will follow the approval the same way as it is done throigh the platform or email.