TABLE OF CONTENTS


Introduction


This article will cover the basics of performing a search for car rentals from the start of the booking cycle until the ending stage of shopping cart booking confirmation. 


Depending on the customer type and the website's car travel settings certain booking flow elements may differ. 


The path to locate the search modules and initiate the car search depends on the environment (B2B or B2C) as well as the type of account that initiates that search.


B2B Corporate Users: (Travelers)

New Booking → Select Car Tab 

Image no.1 Traveler's Car Search Initiation


B2B Corporate Users: (Website Admins, Travel Group Admins, Coordinators)

Corporate Site → Edit Travel Group → Arrange New Travel → Select Eighter Traveler or a Guest → Arrange Travel → Select Car Tab 

Image no.2 Corporate Website Admin's and Coordinator Car Search Initiation



Start by specifying the "Name of the trip"

Image no.3 Car Rental Name of The Trip Input


Note - "Name of the trip" & "Select Trip Reason" can/might be disabled in Travel Group Settings/Website Settings. 



Proceed by Selecting the "Trip Reason"

Image no.4 Car Rental Trip Reason Selection


Continue by specifying the "Pick-up Location"

Image no.5 Car Rental Pick-up Location Input

Note - Depending on/if "Geolocational Search" is enabled in website's "Car Travel Settings" and the scope of radius that is selected (5, 10, 25, 50, 99 Kilometers/Miles) - you can expect that the actual pick-up location of the selected car search result may be within that radius and not the City Centre/Airport location that is specified as a "Pick-up Location".


Specify whether the booked car needs to be returned to a different location or not:

Image no.6 Car Rental "Return To a Different Location" selection


Followed by the selection of "Pick-up Date" the "Time" of the Pick-up as well as the "Drop-off Date" and the "Time" of the "Drop-off"

Image no.7 Car Rental "Pick-up", "Drop-off", and the "Times" Of The Car Rental


 Alternatively, select "Advanced Options" where a set of optional preferences can be selected:

Image no.7 Car Rental Booking Tool Advanced Options


Finally, after making all inputs, initiate the car rental search by selecting the "Search" button:

Image no.8 Car Rental Search Button Location


Completing Car Rental Reservation



After the results have been presented, optionally, proceed to select the Vehicle Class or Car Rental Company to narrow down the search results to match your desired preferences:

Image no.9 Car Rental Search Vehicle Class Selection


As previously noted, you are able to selectively choose the "Rental Car Company" as well:

Image no.10 Car Rental Search "Rental Car Company" Selection


Now that the search results have been narrowed down to your preferences, make sure to select the dropdown arrow pointing down on the left side of the car search result frame to be presented with all available car rental information:

Image no.11 Car Rental Search Result Rental Information Dropdown


The first part of the car rental result information consists of the Actual pick-up information as well as the estimated cost and the total tax count as well as the additional notes:

Image no.11 Car Rental Search Result Rental Information Dropdown Part 1.



The second part of Car Rental Search Result Properties consists of Milage, Rate rules, Protection, and Coverages as well as the further Rental Option information:

Image no.12 Car Rental Search Result Rental Information Dropdown Part 2.


If you agree to the presented information returned from the provider, proceed to the shopping cart by selecting the "Add to Cart" button:

Image no.13 Car Rental Search "Add to Cart" Button 


Car Rental Shopping Cart Stage


The first part of the shopping cart stage requires a booker to enter the passenger information. 

Proceed by selecting the "Title" followed by the passenger's personal and contact information:

Image no.14 Car Rental Search "Add to Cart" Button 


The second part of the shopping cart stage requires that the booker selects one of the available Payment Options. 


Depending on the selected payment option, the required payment input information will be presented at the bottom of the shopping cart. 


After all the required information is entered, finish the car rental booking request by clicking on the "Confirm" button: 

Image no.15 Car Rental Search Payment Information and "Confirm" Button 

Note - Depending on website's payment options, different payment options may be presented to be selected before confirming the reservation.